The German version of this Privacy Policy constitutes the legally binding and official version of our data protection practices. Translations into other languages are provided solely for informational purposes and to facilitate understanding. In the event of discrepancies, contradictions, or ambiguities between language versions, the German version shall prevail.
This privacy policy ("Privacy Policy") explains how we process and protect your personal data when you use this website or our services offered via our website [https://www.swissactivities.com/\] and our app (together "our services").
The German version of this privacy policy is the official document of our privacy practices. All other versions are translations and should be interpreted on this basis.
Our services are operated by Swiss Activities AG, Seestrasse 21, 8703 Erlenbach, Switzerland (the "Company", "we", "our" or "us"). The Company is the controller for the data processing described below.
Unless otherwise defined in this Privacy Policy, the definitions used in this Privacy Policy have the same meaning as in the Swiss Federal Act on Data Protection ("FADP") or in the EU General Data Protection Regulation ("GDPR").
When you use our services, we may collect or receive personal data for a number of purposes in connection with our business operations. This includes the following:
Usage and analysis data (e.g.: identifiers, number of clicks, tracking data)
Contact details (e.g.: name, address, telephone number, date of birth)
Login details (e.g. password, user name, session)
Payment data (e.g.: billing information, account information)
Request details (e.g.: details and content of your requests to us)
Website and app usage and visitor data (e.g. IP address, log files, device ID)
Information on equipment (e.g. body height, shoe size)
There is no obligation to provide your personal data. However, please note that our services cannot be provided if you do not provide the required data that is absolutely necessary for the fulfillment of the contract between you and us.
We collect information about our users when they use our services, including certain actions on our website and app.
Direct
Via our website, app and electronic communication
When you make use of our services
When you provide services to us
If you correspond with us electronically
When you browse, fill in a form or make an inquiry when using our services
Indirect
Through public sources
From public registers (e.g. commercial registers), news articles and internet searches
When our business clients engage us to provide professional services and share personal data that they control as part of that engagement
From external service providers (see chapter 5)
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific purposes for which we collect it.
Contract: To fulfill our (pre-)contractual obligations or to take measures in connection with a contract with you. In particular:
To support you with inquiries
To set up and maintain your account and to verify your login details
In order to provide our services
Consent: We may rely on your consent voluntarily given at the time of providing your personal data. In particular:
To analyze, improve and personalize the use of our services and communication with us
To set optional cookies and similar technologies on your end device
To provide users with news, special offers, newsletters and general information about the goods and services we offer
Legitimate interests: We may rely on legitimate interests based on our assessment that the processing is fair and proportionate and where your interests or fundamental rights and freedoms do not override those interests. Specifically:
To set technically necessary cookies and similar technologies on your end device
To develop new services
To maintain and improve our services and to prevent, find and address security vulnerabilities
Necessity to comply with legal obligations: To comply with legal and public interest obligations. In particular:
To inform you about changes to our services and our privacy policy
To comply with the applicable regulations and laws
For the legal enforcement of claims and rights
We retain personal data for as long as it is needed for the purposes for which it was collected and in accordance with legal and regulatory requirements or contractual agreements. After this period has expired, we delete your personal data or anonymize it completely.
We engage third party companies ("Service Providers") to facilitate the operation of our Services, to help analyze the use of the Services or to provide necessary services such as payment and the provision of IT services. These third parties only have access to your personal data to the extent necessary to perform these tasks.
Type(s) of service provider(s) that may access your personal data:
Software providers, such as providers of payment services, CRM and task management solutions, online meeting platforms, authentication solutions and consent management platforms
Providers of marketing services related to analytics, affiliate marketing, customer loyalty, social media marketing, advertising and email delivery
Providers of infrastructure services related to cloud hosting, security, process automation, data management and IT services
App stores through which we make our services available to you
Social Media Platforms
Specialist consultants we use such as accountants, auditors and lawyers
Third parties that we engage while providing our services to you, such as consultants, banks and other payment service providers, KYC/AML service providers and postal and courier services
We and/or our service providers may transfer your personal data to the following locations and process it there:
EU and EEA
USA
We may use service providers that are partly located in so-called third countries (outside the European Union or the European Economic Area or Switzerland) or process personal data there, i.e. in countries whose level of data protection does not correspond to that of the EU or Switzerland.
We protect your personal data in accordance with our contractual obligations and the applicable data protection laws when we transfer data abroad.
Such protective measures may include:
Transfers to countries that offer an adequate level of protection according to the Federal Council and countries for which an adequacy decision has been issued by the European Commission
Application of standard contractual clauses, binding corporate rules or other standard contractual obligations that ensure adequate data protection
If a transfer to a third country takes place and there is no adequacy decision or suitable safeguards in place, it is possible—and there is a risk—that authorities in the third country (e.g. intelligence services) may gain access to the transferred data and that the enforceability of the data subject's rights cannot be guaranteed.
We may disclose your personal data if we believe in good faith that such action is necessary:
To comply with a legal obligation (i.e. where required by law or in response to legitimate requests from public authorities, such as a court or government agency)
To protect the security of the Website and App and to defend our rights or property
To prevent or investigate possible misconduct in connection with us
We use appropriate technical and organizational security measures to protect your stored data from manipulation, loss or unauthorized access by third parties. Our security measures are continuously adapted in line with technological developments.
We also take internal data protection very seriously. Our employees and the service providers commissioned by us are obliged to maintain confidentiality and to comply with the applicable data protection laws. In addition, they are only given access to personal data to the extent that this is necessary for the fulfillment of their respective tasks or assignments.
We take the security of your personal data seriously. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We recommend the use of anti-virus software, a firewall and other similar software to protect your system.
You have the following data protection rights. To exercise these rights, you may contact us at the address provided above or via email to: privacy@swissactivities.com. Please note that we may ask you to verify your identity before responding to the content of such requests.
Right of access: You have the right to request a copy of your personal data, which we will provide to you in electronic form.
Right to rectification: You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.
Right to withdraw consent: If you have consented to the processing of your personal data, you have the right to withdraw this consent with effect for the future. This also applies if you wish to unsubscribe from marketing communications. Once we have received notification that you have withdrawn your consent, we will no longer process your data for the purpose(s) to which you originally consented, unless there is another legal basis for the processing. To stop receiving emails from us, please click on the "unsubscribe" link in the email you have received or contact us at support@swissactivities.com.
Right to erasure: You have the right to request that we erase your personal data if it is no longer necessary for the purposes for which it was collected or if it has been processed unlawfully.
Right to restriction of processing: You have the right to request the restriction of the processing of your personal data if you believe that the data is incorrect, the processing is unlawful or we no longer need to process the data for the original purpose, but we cannot delete it due to a legal obligation or because you do not wish us to do so.
Right to data portability: You have the right to request that we transfer your personal data to another controller in a standard format such as Excel, provided that it is data that you have provided to us and we process it on the legal basis of your consent or to fulfill our contractual obligations.
Right to object to processing: If the legal basis for the processing of your personal data is our legitimate interest, you have the right to object to this processing on grounds relating to your particular situation. We will comply with your request unless we have a compelling legal basis for the processing which overrides your interests or we need to continue processing the personal data for the exercise or defense of a legal claim.
Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority if you consider that the processing of your personal data infringes data protection law. In the EU and the EEA, for example, you can assert this right with a supervisory authority in the member state of your place of residence, your place of work or the place of the alleged infringement. You can find a list of the relevant authorities at: https://edpb.europa.eu/about-edpb/about-edpb/members_de. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner, Feldeggweg 1, CH - 3003 Bern, info@edoeb.admin.ch.
Our services contain links to websites or apps that are not operated by us. When you click on a third-party link, you will be directed to that third-party website or app. We have no control over the content, privacy policies or practices of third party websites or services.
We maintain online presences in social networks in order to communicate with customers and interested parties and to provide information about our products and services. If you have an account with the same network, it is possible that the information and media you make available there can be seen by us when we access your profile, for example. In addition, the social network may allow us to contact you. As soon as we transfer personal data to our own system, we are independently responsible for this. This is then done to carry out pre-contractual measures and to fulfill a contract. The legal basis for the data processing carried out by the social networks under their own responsibility can be found in their data protection declarations. The following is a list of social media platforms where we maintain an online presence:
Facebook: Privacy policy
Instagram: Privacy policy
LinkedIn: Privacy policy
Twitter: Privacy policy
YouTube: Privacy policy
TikTok: Privacy Policy
We send newsletters and other notifications via email and other communication channels, which may also be delivered with the help of third parties.
In principle, you must expressly consent to receiving newsletters and other notifications from us, unless this is permitted for other legal reasons. For email communications, we use the "double opt-in" procedure, i.e. you will receive an e-mail with a web link that you must confirm by clicking on it, so that no misuse by unauthorized third parties can occur. We may log such consents, including the Internet Protocol (IP) address, date and time.
Newsletters and other notifications may contain web links or tracking pixels that indicate whether a specific newsletter or notification has been opened, and which web links have been clicked on (performance measurement). Such web links and tracking pixels record the use of newsletters and other notifications. We use this statistical recording of usage, including the measurement of success and reach, in order to be able to offer newsletters and other notifications in an effective, user-friendly, permanent, secure and reliable manner based on the reading habits of the recipients.
We may update our privacy policy from time to time. We therefore recommend that you check this privacy policy regularly for changes.
Changes to this Privacy Policy will become effective when they are posted on this page.
If you have any questions about this privacy policy, please do not hesitate to contact us:
Swiss Activities AG,
Seestrasse 21, 8703 Erlenbach, Switzerland,